This article will give your a brief overview of the Flow Designer, how to access it, as well as some information on general views and navigation.  What is ...

Providing callers with the ability to select a team or function of your business ensures that callers have some control over the call routing. An IVR (I...

After creating your call flow, you will need to assign it to your number accordingly. Log in to the Portal Go to Static Numbers and tick the box of th...

Having a Call Flow on your numbers gives the ability to direct the calls to different answering points.  Some of the reasons why a call flow is created ...