Voicemail

Describes the features relating to Voicemail

How to set a custom Voicemail Message
A voicemail message is the last chance to retain your customer. Setting a custom voicemail message ensures that you provide the right information to the cal...
Sun, 2 Dec, 2018 at 9:49 PM
How to remove voicemail from a Call Routing Profile
Having the option for the caller to be routed to voicemail for an unanswered call can sometimes lead to lazy agents not answering calls. In this instance, v...
Sun, 2 Dec, 2018 at 9:50 PM